Ever Wonder Who Needs the most Training? Top 10


To help identify where skills gaps and shortages exist, respondents were asked to select the top three job functions within their organizations where they feel ongoing training and development is most essential. Those with managerial responsibilities ranked highest, but a number of other roles were highlighted too – as outlined in SkillSoft’s Global Training Index below:

SkillSoft’s Global Training Index:

Most in need of training

(US)

Most in need of training

(UK)

Most in need of training (Rest of Europe)
1. Supervisors (70%) 1. Line Managers (76.3%) 1. Supervisors (54.3%)
2. Customer Service Team (54.2%) 2. Supervisors (69.9%) 2. Line Managers/IT Team (54%)
3. IT Team (52.5%) 3. Senior Managers (66.2%) 3. Senior Managers (51.7%)
4. Operations Team (52.3%) 4. IT Team (61.4%) 4. Sales Team (49.9%)
5. Senior Managers (52%) 5. HR Team (57.9%) 5. Customer Service Team (48.2%)
6. Line Managers (51.4%) 6. Customer Service Team (57%) 6. HR Team (46.4%)
7. Management/Exec Team (48.7%) 7. Operations Team (56.9%) 7. Management/Executive Team (45.4%)
8. HR Team (48.6%) 8. Sales Team (55.3%) 8. Marketing Team (44.5%)
9. Administration Team (46.1%) 9. Health & Safety Team (55.2%) 9. Operations Team (41.8%)
10. Sales Team (45.1%) 10. Management/Executive Team (54.1%) 10. Finance Team (39.5%)

One response to “Ever Wonder Who Needs the most Training? Top 10

  1. Hi! I was surfing and found your blog post… nice! I love your blog. 🙂 Cheers! Sandra. R.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s